Refund policy
At Fit Squad, we aim to ensure 100% customer satisfaction.
However, cancellations and refunds are subject to the following terms:
1. Order Cancellation:
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Orders can be canceled within 12 hours of purchase by contacting our support team.
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Once shipped, orders cannot be canceled.
2. Refunds:
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Refunds are applicable only for damaged, defective, or incorrect items received.
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To request a refund, email us at support@fitsquad.in with your order ID and product images within 48 hours of delivery.
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Once approved, refunds will be processed to your original payment method within 5–7 business days.
3. Non-Refundable Items:
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Fitness gear, supplements, and personal use products once opened.