Refund policy

At Fit Squad, we aim to ensure 100% customer satisfaction.
However, cancellations and refunds are subject to the following terms:

1. Order Cancellation:

  • Orders can be canceled within 12 hours of purchase by contacting our support team.

  • Once shipped, orders cannot be canceled.

2. Refunds:

  • Refunds are applicable only for damaged, defective, or incorrect items received.

  • To request a refund, email us at support@fitsquad.in with your order ID and product images within 48 hours of delivery.

  • Once approved, refunds will be processed to your original payment method within 5–7 business days.

3. Non-Refundable Items:

  • Fitness gear, supplements, and personal use products once opened.